Welcome to Wigs Loft Shop! These Terms and Conditions govern your use of our website and services. By accessing wigsforsales.com and making a purchase, you agree to be bound by these terms. Please read them carefully.

1. User Obligations and Responsibilities

1.1 Account Registration

While you can browse our site without registration, creating an account may be required for certain features. You are responsible for:

  • Providing accurate and complete registration information
  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

1.2 Prohibited Activities

You agree not to:

  • Use our website for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Use automated systems to extract data from our site
  • Submit false or misleading information

2. Products and Services Description

2.1 Product Categories

Wigs Loft Shop specializes in high-quality hair solutions including:

  • Human Hair Wigs (Lace Front, Monofilament)
  • Costume Wigs and Hairpieces
  • Hair Extensions and Clip-ins
  • Hair Pieces for Women and Black Women
  • Half Wigs and 3/4 Wigs
  • Headwear including Turbans and Headbands
  • Eyelashes and Nail Jewelry

2.2 Product Information

We strive to provide accurate product descriptions, colors, and images. However, please note:

  • Actual colors may vary due to monitor settings
  • Product availability is subject to change
  • We reserve the right to discontinue products without notice
Important Note: For hygiene reasons, certain items including eyelashes, nail jewelry, and opened hair care products cannot be returned.

3. Orders and Payment Terms

3.1 Order Process

The ordering process involves:

  • Adding items to your cart
  • Providing accurate shipping information
  • Selecting preferred shipping method
  • Completing payment through our secure gateway
  • Receiving order confirmation via email

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.3 Order Processing and Shipping

Processing Time: 1-2 business days after payment confirmation

Shipping Options:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
  • Free Shipping: Available for orders $50+ via EMS (15-25 business days after shipping)
Note: We ship globally except some Asian countries and remote regions. Delivery times are estimates and may vary based on location and customs processing.

4. Returns and Refunds Policy

4.1 Return Eligibility

We accept returns and exchanges within 15 days of delivery. To be eligible:

  • Items must be unused and in original condition
  • All original tags must be attached
  • Items must be in original packaging
  • Original receipt or proof of purchase required

4.2 Non-Returnable Items

The following cannot be returned:

  • Eyelashes (all types)
  • Nail Jewelry
  • Opened or used hair care products
  • Custom or personalized wigs and hairpieces
  • Items marked as final sale

4.3 Refund Processing

Refund Timeline: 5-7 business days after we receive and inspect your return

Payment Method Refund Times:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days

Shipping fees are non-refundable unless the return is due to our error.

5. Intellectual Property

5.1 Copyright

All content on this website, including text, graphics, logos, images, and software, is the property of Wigs Loft Shop and protected by international copyright laws.

5.2 Trademarks

“Wigs Loft Shop” and our logo are trademarks of our company. You may not use these marks without our prior written permission.

5.3 License

We grant you a limited license to access and make personal use of this website. This license does not include:

  • Any resale or commercial use of the site or its contents
  • Collection and use of any product listings or descriptions
  • Any derivative use of this site or its contents
  • Downloading or copying account information for the benefit of another merchant

6. Limitation of Liability

6.1 General Limitation

Wigs Loft Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use our services
  • Any unauthorized access to or use of our servers
  • Any interruption or cessation of transmission to or from our service
  • Any bugs, viruses, or similar that may be transmitted through our service

6.2 Product Liability

Our total liability for any claim related to products sold is limited to the purchase price of the product.

6.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

7. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information.

8. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the United States. Any disputes shall be resolved through good faith negotiations, and if unsuccessful, through binding arbitration in Sun City Center, Florida.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the modified Terms.

10. Contact Information

Wigs Loft Shop

1122 McDaniel Street, Sun City Center, US 33573

Email: [email protected]

Website: wigsforsales.com